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In: 2025 Mensch und Computer, ACM

Chatbots in Banking: Key Predictors of User Acceptance Across Two Large-Scale Studies—and How Gender and Ease of Use Fall Short

Hannah Grosswieser , Laura Moradbakhti und Martina Mara,
Aug 2025
Literatur Beschaffung: 2025 Mensch und Computer, ACM
@inproceedings{3217,
author= {Grosswieser, Hannah and Moradbakhti, Laura and Mara, Martina},
title= {Chatbots in Banking: Key Predictors of User Acceptance Across Two Large-Scale Studies—and How Gender and Ease of Use Fall Short},
booktitle= {2025 Mensch und Computer},
year= {2025},
editor= {},
volume= {},
series= {},
pages= {507-514},
address= {Chemnitz, Germany},
month= {Aug},
organisation= {},
publisher= {ACM},
note= {},
}